Rappi is an on-demand delivery and shopping platform (food, groceries, and more), available in multiple countries.
What it’s used for
- Ordering food and groceries.
- Fast deliveries (depending on the region).
- Tracking orders and contacting support in the app.
Common issues
- Payment declined: card limits, temporary issues, fraud checks.
- Late delivery: peak demand, weather, courier availability.
- Cancellation/refunds: depends on order status and policy.
- App slowness: network, cache, outdated version.
Best practices
- Double-check address and instructions.
- For order issues, use in-app support.