1) Check status
- jira-software.status.atlassian.com
2) Isolate network/browser
- Switch networks.
- Private window.
- Clear cache/cookies.
- Disable extensions.
3) Account/SSO
- Confirm user/account.
- If using SSO, test signing into your IdP.
4) Permissions
- If you can’t see a project/issue, request access from the admin.