Frequently asked questions
Is Jira down?
Check jira-software.status.atlassian.com (Jira Cloud).
Jira is slow
- Try a private window.
- Disable extensions.
- Switch networks.
I can’t access a project/issue
- It’s often permissions.
- Request access from the project admin.
Login/SSO not working
- Confirm your Atlassian account.
- If your org uses SSO, it may be an IdP/policy issue.