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Troubleshooting: WhatsApp not connecting or sending

Quick fixes for WhatsApp connection issues, stuck messages, calls, and verification.

Updated on 2026-01-31

Quick checks

  • Check incidents on metastatus.com.
  • Switch between Wi‑Fi and mobile data.
  • Disable VPN/Proxy and retry.
  • Update WhatsApp from the official store and restart your phone.

If messages are stuck (clock icon)

  • Review battery saver and background restrictions.
  • Ensure background data is allowed.

If you can’t get the SMS code

  • Verify SIM/signal and correct number.
  • Wait for the retry timer; avoid repeated requests.

Sources

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