TIM

Technical content

Troubleshooting: TIM no signal or mobile data not working

Checks for TIM network issues: outages, mobile data, SIM problems, calls, and regional instability.

Updated on 2026-01-31

Quick checks

Toggle airplane mode and restart.
Reseat the SIM and test in another phone.
Verify mobile data, APN, and allowance.
Check for account blocks/suspension.

If it’s an outage

Note your area and times to report to support.

Sources

https://www.tim.com.br/para-voce/atendimento