FAQ
How do I confirm an outage?
Check status.spotify.com.
Why does playback pause?
Unstable network, battery saver, app cache, or wrong audio output.
Offline mode not working?
Confirm downloads are complete and you’re still logged in.
Spotify
Technical content
FAQ: Spotify
Common questions about Spotify outages, no audio, offline mode, account, and billing.
Updated on 2026-01-31