Mercado Livre is an e-commerce marketplace where you can buy and sell products. In Brazil, it also provides payment and logistics services depending on the purchase/seller.
What it’s used for
- Buying new and used products.
- Selling products (seller accounts/shops).
- Tracking orders, shipping, and returns.
Common issues
- Can’t sign in: password/MFA, locked account, outdated app.
- Payment not approved: card limits, fraud checks, temporary issues.
- Late delivery: logistics, high volume, incomplete address.
- App/site won’t load: outages, cache/cookies, corporate/security blocks.
Best practices
- Secure your account (verified email/phone).
- Double-check address details (a common cause of delays).
- Avoid off-platform payment links sent by third parties.