Frequently asked questions
Is Drive down?
Check the Google Workspace Status Dashboard (Drive is part of Google Workspace).
I can’t open a file
- Make sure you’re signed into the correct Google account.
- Request access from the owner.
- Confirm the link is correct.
Upload is stuck
- Switch networks.
- Try another browser.
- Disable extensions.
- Upload in smaller batches (or zip files).
How do I share securely?
Prefer Restricted and add specific people. Avoid “anyone with the link” for sensitive files.