Gmail

RESOLVED: Summary We are experiencing an issue with Google Keep where users may be unable to access keep.google.com via browser. Description The issue began on Friday, 2026-03-20 15:30 US/Pacific. Our engineering team is aware of the situation and is actively implementing mitigations. We do not have any ETA at the moment. We will provide the next update by Friday, 2026-03-20 21:00 US/Pacific. Customer Symptoms Impacted users may encounter connection timeouts or error pages (such as 502 Bad Gateway) when attempting to reach keep.google.com via a web browser. The Google Keep mobile applications are currently unaffected and remain operational. Workaround Users are able to use Google Keep via the Android or iOS mobile app.

2026-03-21 07:17:03Z · incident

Updates

Resumo

Incident began at 2026-03-20 22:30 and ended at 2026-03-21 05:03 (times are in Coordinated Universal Time (UTC)).

Description

The issue has been mitigated as of Friday, 2026-03-20 22:03 US/Pacific.

The service issue which resulted in connection timeouts and 502 error pages, was caused by excess traffic impacting the keep.google.com. Our engineering team has implemented a mitigation and is continuing to work to ensure long-term service stability and prevent recurrence.

We thank you for your patience while we worked on resolving the issue.

Affected products: Google Keep

Sources

https://www.google.com/appsstatus/dashboard/incidents/T5eKSXRWb6cNKTj4625p