Quick checks
- Airplane mode + restart.
- Move location (coverage can vary).
- Verify APN/mobile data and allowance.
- Check if the line is blocked/suspended.
If it continues
- Contact support with city/area, time, and symptoms (voice/data/SMS).
Technical content
Checks for Claro network issues: outages, mobile data, SIM problems, calls, and local instability.
Updated on 2026-01-31