Frequently asked questions
Is Amazon down?
It can happen. Try again in a few minutes and switch networks.
I can’t sign in
- Confirm email/password.
- Complete verification if prompted.
- Try a private window.
Payment declined
- Check limits.
- Try another method.
- Wait and retry.
My order is late
- Check tracking.
- Review address details.
- If it’s far past the ETA, contact support.